Privacy Policy — 71a Online Casino

1 Information We Collect

71a collects personal data in several ways: directly from you when you register or use the platform, automatically through your device and browser when you visit the site, and from third-party partners involved in payment processing and identity verification. Below is a clear breakdown of each category of data we collect and the context in which it is gathered.

1.1 Information You Provide Directly

When you create an account, use our services, or contact support, you may provide us with:

• Identity data: Full legal name, date of birth, gender, and National Identity Card (NID) number or passport number supplied during KYC verification.
• Contact data: Email address, Bangladesh mobile phone number, and residential address.
• Account credentials: Username and encrypted password (we never store passwords in plain text).
• Financial data: Mobile wallet numbers (bKash, Nagad, Rocket, Upay, SureCash), bank account details submitted for withdrawals, and transaction history generated by your use of the platform.
• Identity verification documents: Scanned or photographed copies of NID, passport, driving licence, or utility bills submitted to complete KYC checks.
• Communications: Records of any live chat conversations, emails, or support interactions you initiate with 71a, including the content of those communications.
• Responsible gaming data: Self-exclusion requests, deposit limit preferences, and time-out requests that you submit through the responsible gaming tools.

1.2 Information Collected Automatically

When you visit or use the 71a platform, we automatically collect technical and behavioural data including:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifier.
• Usage data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths across the site.
• Log data: Server access logs recording the time, date, and nature of each request made to 71a's servers from your device.
• Location data: Approximate geographic location derived from your IP address. We use this to apply geographic access controls and to detect potential fraud — for example, a login from an unusual location may trigger additional verification.
• Cookie and tracking data: Data collected via cookies, pixels, and similar tracking technologies as described in Section 3 of this Policy.

1.3 Information from Third Parties

71a may receive personal data about you from third-party sources where this is necessary to verify your identity, process payments, or protect the platform from fraud:

• Payment providers: bKash, Nagad, Rocket, Upay, SureCash, and bank partners may share transaction confirmation data with us when processing a deposit or withdrawal initiated by you.
• Identity verification services: Third-party KYC service providers may share the outcome of document verification checks with 71a.
• Fraud prevention services: We may receive risk signals and flagged data from anti-fraud and anti-money-laundering service providers to protect the integrity of the platform.

2 How We Use Your Data

71a processes personal data only for legitimate, clearly defined purposes. The table below sets out the primary purposes for which we use your data and the legal basis on which we rely for each purpose.

2.1 Marketing Communications

71a will only send you promotional emails or SMS messages if you have explicitly opted in to receive marketing communications during registration or through your account settings. You may withdraw your marketing consent at any time by updating your notification preferences in your account settings or by contacting the support team via live chat. Withdrawing marketing consent will not affect the lawfulness of processing already carried out on the basis of consent given before withdrawal, and will not prevent 71a from sending you transactional messages that are necessary for operating your account (such as deposit confirmations, withdrawal notifications, or important account security alerts).

2.2 Profiling and Automated Decision-Making

71a uses automated processing to assess certain risk factors — for example, flagging unusual betting patterns that may indicate match-fixing, or identifying login behaviour inconsistent with the account holder's typical activity. Where a fully automated decision produces a significant effect on you (such as the temporary suspension of your account), you have the right to request human review of that decision. Please contact the support team via live chat to exercise this right.

3 Cookies & Tracking

71a uses cookies and similar technologies (such as local storage and session storage) to make the platform function correctly, to understand how players use the site, and to improve the overall experience. Cookies are small text files stored on your device by your browser when you visit the 71a website.

3.1 Types of Cookies We Use

3.2 Managing Cookies

Strictly necessary cookies cannot be disabled because they are required for the platform to function. For all other cookie categories, you can manage your preferences through your browser settings. Most modern browsers allow you to view, block, and delete cookies. Please note that blocking functional or analytics cookies may affect the quality of your experience on the 71a platform. Instructions for managing cookies in popular browsers used in Bangladesh (Chrome for Android, Samsung Internet, Firefox) are available from each browser's own help documentation.

4 Data Sharing & Third Parties

71a does not sell, rent, or trade your personal data. We share data with third parties only in the specific circumstances described below, and only to the minimum extent necessary for the stated purpose.

4.1 Service Providers

71a works with a limited number of trusted third-party service providers who process personal data on our behalf under strict contractual obligations. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, BRAC Bank, City Bank, and Sonali Bank — to process deposits and withdrawals initiated by you.
• Identity verification providers: KYC technology partners who verify the authenticity of identity documents you submit during the verification process.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios whose games are accessible via the 71a platform. These providers receive only the minimum data required to initialise and operate their games — typically a session token and player identifier, not your full personal profile.
• Fraud and security services: Third-party anti-fraud and AML monitoring tools that analyse transaction and behavioural data to protect the platform.
• Infrastructure and hosting: Cloud hosting and content delivery providers who store and transmit platform data. All hosting infrastructure used by 71a applies industry-standard security controls.

4.2 Legal and Regulatory Disclosures

71a may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law — including in connection with anti-money-laundering investigations, fraud investigations, or court orders. We will always seek to limit the scope of such disclosures to the minimum data legally required.

4.3 Business Transfers

In the event that 71a undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by 71a may be transferred to the acquiring entity as part of that transaction. In such an event, players will be notified via the registered email address, and the acquiring entity will be required to honour the commitments made in this Privacy Policy or provide adequate advance notice of any changes before they take effect.

5 Data Retention

71a retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal, regulatory, and operational requirements. The key retention periods we apply are set out below.

When a retention period expires, personal data is securely deleted from active systems. Where deletion is not immediately technically feasible (for example, data stored in encrypted backup archives), the data is isolated from active processing and scheduled for deletion at the next available backup rotation cycle. Anonymised, aggregated data from which no individual can be identified may be retained indefinitely for statistical and analytical purposes.

6 Your Privacy Rights

As a player on the 71a platform, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting the 71a support team via live chat or by emailing [email protected] (plain text — not a clickable link). We aim to respond to all valid rights requests within 30 calendar days.

To exercise any of the above rights, please contact 71a's support team via live chat or email at [email protected]. We may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised third party. We will not charge a fee for processing a valid rights request unless the request is manifestly unfounded, excessive, or repetitive.

7 Data Security

71a takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our key security practices include:

• Encryption in transit: All data transmitted between your device and 71a's servers is encrypted using TLS 1.2 or higher (256-bit SSL). Our SSL certificate is maintained and renewed continuously.
• Encryption at rest: Sensitive personal data stored on 71a's servers — including identity documents and financial data — is encrypted at rest using AES-256 encryption.
• Password security: Passwords are hashed using a modern, salted hashing algorithm before storage. 71a staff cannot read your password; only you know it.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to player data are bound by confidentiality obligations and undergo regular security awareness training.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of login security. OTP codes are delivered to your registered Bangladesh mobile number.
• Security monitoring: 71a's infrastructure is monitored continuously for unusual access patterns, intrusion attempts, and data breach indicators. Automated alerts are reviewed by the security team around the clock.
• Penetration testing: The platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.

7.1 Data Breach Response

Despite our best efforts, no security system is entirely impenetrable. In the event of a data breach that is likely to result in a high risk to the rights and freedoms of affected players, 71a will notify affected individuals via their registered email address without undue delay — and in any case within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps 71a is taking to address it. We will also advise affected players on any precautionary steps they should take, such as changing their password.

8 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or 71a's data practices, please contact us using the details below. All privacy enquiries are handled by the 71a data team and will be responded to within 10 Bangladesh business days.

8.1 Complaints

If you are not satisfied with how 71a has handled your personal data or responded to a data rights request, you have the right to raise a formal complaint. Please contact us first so we have the opportunity to resolve the issue directly. If you remain unsatisfied after our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction. 71a will cooperate fully with any such investigation.

8.2 Policy Updates

71a reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this Policy, we will notify registered players via their registered email address and display a prominent notice on the 71a website for at least 30 days before the changes take effect. The "Effective" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Continued use of the 71a platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with any material change, you should cease using the platform and may request account closure by contacting the support team via live chat.