Responsible Gaming at 71a — Play Smart, Stay Safe

1 Our Commitment to Responsible Gaming

71a operates as a trusted online casino and sports betting platform for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. With that reach comes genuine responsibility. We believe that gambling, when approached as entertainment within affordable limits, can be an enjoyable part of leisure time. But we also recognise that for a minority of players, gambling can escalate into a harmful pattern that damages financial stability, relationships, and mental wellbeing.

Our responsible gaming programme exists to prevent that from happening. It is built on three principles: prevention through robust age and identity controls; early intervention through monitoring tools and player alerts; and support through self-exclusion tools and access to professional help. Every player on the 71a platform — regardless of how long they have been registered or how much they deposit — has access to the full suite of responsible gaming tools described on this page, free of charge and without any impact on their regular account access.

71a does not use aggressive retention tactics with players who have shown signs of problem gambling. We do not send promotional bonuses to players who are in a cooling-off period or self-exclusion. We do not make it difficult to set limits or close your account. These practices are part of how we operate as a responsible platform, not exceptions to it.

2 Age Restriction

71a is strictly an adults-only platform. To register an account and place bets or play casino games, you must be at least 18 years of age. This requirement applies to all players in Bangladesh without exception, regardless of whether the activity is sports betting, live dealer games, slots, or any other game type offered on the platform.

How We Verify Age

Every new account on 71a is subject to Know Your Customer (KYC) verification, which includes confirming the player's date of birth against a government-issued identity document. Accepted documents include the Bangladesh National Identity Card (NID), passport, and driving licence. Players whose identity cannot be verified will have their account restricted until verification is successfully completed.

What Happens If a Minor Is Found on the Platform

If we discover — through our own checks or through a report — that a registered account belongs to a person under 18 years of age, 71a will:

• Immediately suspend the account and freeze all pending activity.
• Conduct a full review of all transactions made on the account.
• Close the account permanently and refund the remaining account balance in accordance with our terms.
• Flag the case for internal review to understand how the account passed initial checks.

3 Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on the 71a platform. When you activate self-exclusion, your account is locked and you will not be able to log in, deposit, place bets, or play games for the duration of your chosen exclusion period. During the exclusion period, you will also not receive any promotional emails, bonus offers, or marketing communications from 71a.

Available Self-Exclusion Periods

• 1 week — a short cooling-off break.
• 1 month — a medium-term pause to reassess your relationship with gambling.
• 3 months — a longer break often recommended by counsellors as a first step.
• 6 months — suitable for players who have experienced significant financial or personal impact.
• 1 year — a long-term commitment to abstain from online gambling.
• Permanent exclusion — your account is closed indefinitely with no option to reopen.

How to Apply Self-Exclusion

1. Log in to your 71a account and navigate to Account Settings, then Responsible Gaming.
2. Select "Self-Exclusion" from the available tools.
3. Choose your desired exclusion period from the dropdown menu.
4. Confirm your identity by entering your account password.
5. Your exclusion takes effect immediately — you will be logged out and unable to log back in during the exclusion window.

Alternatively, you can request self-exclusion at any time by contacting the 71a support team via live chat. Support agents are trained to action self-exclusion requests promptly without pressuring you to reconsider. Your request will be processed within minutes, not days.

4 Deposit Limits

Deposit limits are one of the most effective tools for keeping gambling within a comfortable financial budget. On the 71a platform, you can set a maximum deposit cap over three different timeframes — daily, weekly, and monthly. Once a limit is set, you will not be able to deposit more than the specified amount in that period, even if you attempt to do so through a different payment method such as switching from bKash to Nagad.

Setting a Deposit Limit

Deposit limits can be set at any time from your 71a account settings under the Responsible Gaming section. You can set limits in Bangladeshi Taka (৳). For example, you might set a daily limit of ৳2,000, a weekly limit of ৳10,000, or a monthly limit of ৳30,000 — whatever suits your personal financial situation.

Changing or Removing a Deposit Limit

• Decreasing a limit takes effect immediately. If you lower your daily limit from ৳5,000 to ৳2,000, the lower limit is active from the moment you save the change.
• Increasing a limit is subject to a mandatory 7-day cooling-off period before the higher limit takes effect. This delay is there to protect you from acting impulsively after a losing session.
• Removing a limit is also subject to the same 7-day delay before the limit is lifted.

5 Time-Out Features

Sometimes you need a short break without committing to a full self-exclusion. The 71a time-out feature lets you temporarily deactivate your account for a brief period — giving you space to rest, reflect, and return to gaming with a clearer head when you are ready.

Available Time-Out Periods

• 24 hours — overnight break.
• 48 hours — a weekend pause.
• 7 days — a week away from the platform.

During a time-out, your account is placed in a suspended state. You cannot log in, deposit, or place bets. At the end of the time-out period, your account automatically reactivates and you can resume normal access without needing to contact support.

Reality Checks

71a also offers an optional reality check feature. When enabled, a notification appears on your screen at regular intervals (every 30 minutes, every hour, or every 2 hours — your choice) to remind you how long you have been playing in the current session and how much you have wagered. Reality checks are a gentle nudge to pause, evaluate, and decide whether to continue playing or log off for the day. To enable reality checks, visit your Account Settings and select the Responsible Gaming tab.

6 Problem Gambling Signs

Problem gambling affects a small but significant percentage of people who gamble. It does not discriminate by age, income level, or experience — it can affect anyone. Being aware of the warning signs is the first step toward getting help before the situation becomes serious. Review the questions below honestly.

If you answered yes to two or more of the questions above, it may be worth taking a break from gambling and speaking to someone you trust — or contacting a professional support service. Answering yes does not mean you have a severe problem, but it is a signal worth taking seriously. Please reach out to the 71a support team or one of the external support resources listed in Section 7.

7 Support & Resources

71a encourages players who are struggling with their gambling to seek professional support. While our own support team is available 24/7, we recognise that speaking to an independent counsellor or helpline is sometimes the right choice. Below are resources that may be helpful to players in Bangladesh and the broader region.

8 Getting Help at 71a

Our support team is trained in responsible gaming best practices and is ready to assist any player who reaches out. Whether you want to set a deposit limit, activate a time-out, apply for self-exclusion, or simply talk through your concerns, the 71a team will respond with care and without judgment. All responsible gaming communications are treated with strict confidentiality.

What Happens When You Contact Us

1. A trained support agent responds to your responsible gaming request within minutes via live chat (or within 4 hours by email).
2. The agent discusses your situation and explains all available options — limits, time-out, self-exclusion, or account closure.
3. Your chosen tool is activated immediately during the conversation, with written confirmation sent to your registered email address.
4. All promotional communications are paused for the duration of any cooling-off or exclusion period.
5. You are provided with contact details for external support resources if you want additional help beyond 71a's own tools.

Remember: gambling at 71a should be entertainment. If it ever stops feeling that way, the tools and support described on this page are here for you — and using them is always the right decision. Play smart, stay safe, and enjoy 71a responsibly.